Gift Shop Policies

Gift Card & Free Scoop Certificates Policy

Gift cards and Free Scoop Certificates (including those in 5-packs, Year of Ice Cream, Conductor Pack and Fan Pack) cannot be returned and are non-refundable. Gift cards and Free Scoop Certificates cannot be used for Online Gift Shop purchases.




Refund Policy

We want you to be 100% happy with your purchase. Please contact us at info@mitchellshomemade.com if there are any issues with your order.


Exchange Policy

We want you to be 100% happy with your purchase. Please contact us at info@mitchellshomemade.com if you are interested in making an exchange. Please note that all exchanges must be prearranged. 


Shipping Policy

Orders are shipped every Tuesday. Please allow up to 7 days for your order to ship. Upon checkout, please enter the recipient's mailing address under "Shipping Information".
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