Gift Shop Policies
Gift Card & Free Scoop Certificates Policy
Gift cards and Free Scoop Certificates (including those in 5-packs, Year of Ice Cream, Conductor Pack and Fan Pack) cannot be returned and are non-refundable. Gift cards and Free Scoop Certificates cannot be used for Online Gift Shop purchases.
Refund Policy
Exchange Policy
We want you to be 100% happy with your purchase. Please contact us at info@mitchellshomemade.com if there are any issues with your order.
We want you to be 100% happy with your purchase. Please contact us at info@mitchellshomemade.com if you are interested in making an exchange. Please note that all exchanges must be prearranged.
Shipping Policy
Orders are shipped every Tuesday. Please allow up to 7 days for your order to ship. Upon checkout, please enter the recipient's mailing address under "Shipping Information".
**Our last shipping date for 2024 will be Tuesday, December 17th. Orders, placed by 12/16 will be received by 12/25. We will resume shipping Tuesday, January 7th, 2025.